Error 678

[Alfred]

Error 678 us related to modem / router / network connection and mostly caused by :

1. A network cable is disconnected.
2. The modem has been disabled.
3. The modem drivers are corrupted.
4. Spyware is running on the computer and is interfering with the connection.
5. Winsock has to be repaired.
6. Third-party firewall software is blocking the connection.

how to fix :

- Restart the modem or router
- Uninstall and re-install the modem or router driver if applicable
- Delete the connection file and re-download it from Welcome Email
- Temporarily disable the firewall
- Restart the computer.

Alfred

[PurevpnTECH]

Dear Jones,

I apologize but your problem is not clear enough, would you please clarify whether your problem has gone now? Or you still facing issues?

If problem is still there, let me know if you have tried connecting both PPTP and L2TP? Whether you have run this primary test as well:

http://purevpn.com/faq.php#12

Regards,
The PureVPN Team