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Thread: cant login

  1. 11-18-2008, 06:46 PM #1
    Purevpn0s978
    Purevpn0s978 is offline Junior Member
    Join Date
    Nov 2008
    Posts
    1

    Default cant login

    Hello,
    I am a new user and I cannot login. The VPN is properly setup and seems to be configured properly. The vpn keeps trying but will not lock in. I am on wifi and the firewall is turned off [or was]. I copy pasted everything so there are no typos. I have checked all parameters that I am aware of. I have had Relaaks and rthe setup is very similar.
    Please advise,
    Thanks,
    user
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  2. 11-19-2008, 01:55 AM #2
    Bryan
    Bryan is offline Administrator
    Join Date
    Sep 2008
    Posts
    30

    Default

    Hello

    The problem appears to be a router or gateway on the Ethernet segment
    between the server attempting to VPN in and the wireless gateway or perhaps
    the wireless gateway allows GRE on the wireless segment, but not on the
    Ethernet.
    btw I notice you have an open ticket in our support center and our experts will investigate this issue deeply for you there.
    Please do not hesitate to contact us if you require any further assistance.

    Best regards,
    Bryan
    Purevpn.com Sales Manager
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