free test

[abdellahben]

hi

i am really interest in your service but i want to test it first can i have free test


thanks

[PurevpnTECH]

Dear Sir,


We are very thankful for your interest, and your time for posting in our forum


I have sent you a private email, please respond.


Thanks again!

Regards

The PureVPN Team

[abdellahben]

thanks for responding.

i received your message i try to send a pm to you but the forum told me that

i must have 15 post so i send a message to the email that you send check it.


thanks again

Dear Sir,


We are very thankful for your interest, and your time for posting in our forum


I have sent you a private email, please respond.


Thanks again!

Regards

The PureVPN Team

[edisonmm]

I am in Belgium and I would like to test it out before having to pay.
I would like to see the speed as I use now a free VPN (anchor) and it is too slow.
I have broadband internet.

[PurevpnTECH]

Dear Sir,

Thankyou again for taking time and posting response!

You may submit a ticket here:

http://billing.purevpn.com/submitticket.php

Requesting a test account.

We look forward serving you the best service!

The PureVPN Team

thanks for responding.

i received your message i try to send a pm to you but the forum told me that

i must have 15 post so i send a message to the email that you send check it.


thanks again

[PurevpnTECH]

Dear Sir,

You are also requested to kindly submit a ticket here:

http://billing.purevpn.com/submitticket.php

And make request for a test account

We look forward serving you the best service!

The PureVPN Team

I am in Belgium and I would like to test it out before having to pay.
I would like to see the speed as I use now a free VPN (anchor) and it is too slow.
I have broadband internet.

[coccozz]

WARNING!
When I asked for a free test account with PureVPN, which is a service that I'm truthfully interested in and that I will be happy to pay for as soon as I've seen that it actually exists, I got this e-mail response back:

Dear Sir,

In order for you to make sure we indeed exist, you may google for our reviews. May read forum posts

We do provide test accounts, but your reason for taking a test account doesn't seems necessary since there are ways to ensure you concern.



Thank you for your understanding,

The PureVPN Team

I could hardly believe my eyes. Both the other services that I paid for had lots of good reviews and some pages mentioning them on Google, however, it didn't meant that they truly existed or at least not that I got any value for mymoney since I've never heard from them since.

If this is the regular PureVPN-staff doing customer service, I just want to warn you, perhaps not everything is as nice as it seems with this service provider either. Me for sure has made up my mind not to pay a dime to a company with such a bunch of grumpy people doing support, it's worth paying three times their tariffs in order to get friendly support.

However, if you don't care about support and are prepared that you may loose your money, maybe PureVPN is something for you.

[PurevpnTECH]

Dear Sir,

Thankyou for taking time out and posting in our forum.

There are uncountable instances when we issued accounts to customers, for even upto 3 days free of cost. But the reason they gave for test was surely not to check our very "existence". It was ,in 90%, to check for themselves whether the service would answer their situation.

Let me take this opportunity to address another issue of importance. We are serving our clients that are truly noble and deserve only the best service free of interruptions. Now this means, we should ensure integrity of our network, that cannot sustain when you allow spammers and those who exploit the "Free test" opportunity to commit illegal activity "anonymously". I hope you are getting my point.Put yourself in our shoes and think of this.

Having said this, I would leave this for comments from our valued members and guests.


Regards

The PureVPN Team

WARNING!
When I asked for a free test account with PureVPN, which is a service that I'm truthfully interested in and that I will be happy to pay for as soon as I've seen that it actually exists, I got this e-mail response back:

Dear Sir,

In order for you to make sure we indeed exist, you may google for our reviews. May read forum posts

We do provide test accounts, but your reason for taking a test account doesn't seems necessary since there are ways to ensure you concern.



Thank you for your understanding,

The PureVPN Team

I could hardly believe my eyes. Both the other services that I paid for had lots of good reviews and some pages mentioning them on Google, however, it didn't meant that they truly existed or at least not that I got any value for mymoney since I've never heard from them since.

If this is the regular PureVPN-staff doing customer service, I just want to warn you, perhaps not everything is as nice as it seems with this service provider either. Me for sure has made up my mind not to pay a dime to a company with such a bunch of grumpy people doing support, it's worth paying three times their tariffs in order to get friendly support.

However, if you don't care about support and are prepared that you may loose your money, maybe PureVPN is something for you.

[coccozz]

Once again, you act like you know my intentions without ever asking me. However, once again you're completely wrong. It's sad to see that you let your own prejudices ruel your customer service - of course do I want to check out if the service actually works for my intended use (which is not spamming or any illegal activity whatsoever, even though you guys seems to have a hard time getting that) but I thought of that so obvious that I told you my other reason, which was that I wanted to make sure you even exists.

At last, I'm really disappointed in you - but I did however signed up for an account yesterday, to which I still have not received any logon information even though it was due to be delivered an hour ago according to the confirmation mail I got yesterday. Hopefully you're a better service provider than your customer service because from what I've seen of it, I can say that you're probably the very most unpleasant support team I've ever got to deal with.

"Having said this, I would leave this for comments from our valued members and guests."
What is there to tell me that you're not the same person as your "valued members and guests" - otherwise you have to give them a different treatment than you've given me - let's see, maybe you acctually listen to them?

[PurevpnTECH]

Dear Sir,

Thank you for posting again.

It seems you are not quite getting my point I tried to clarify in my previous post.

I don't intend to presume your intentions, my only point is to make it clear for all guests that free test accounts do come with valid reason only, and at the same time I tried to emphasize how we make sure of the integrity and security of our networks. So, our valued customers like you, do not experience any downtime or discontinuity.

However, I do apologize if my response seems awkward to you.

Lastly, we are thankful that you placed an order. We use to manually verify all orders, and in no email we mentioned 1 hour delivery time. Our delivery time varies from 1 hour to 14 hours MAX depending on number of orders in queue.


We look forward serving you the best service

The PureVPN Team

Once again, you act like you know my intentions without ever asking me. However, once again you're completely wrong. It's sad to see that you let your own prejudices ruel your customer service - of course do I want to check out if the service actually works for my intended use (which is not spamming or any illegal activity whatsoever, even though you guys seems to have a hard time getting that) but I thought of that so obvious that I told you my other reason, which was that I wanted to make sure you even exists.

At last, I'm really disappointed in you - but I did however signed up for an account yesterday, to which I still have not received any logon information even though it was due to be delivered an hour ago according to the confirmation mail I got yesterday. Hopefully you're a better service provider than your customer service because from what I've seen of it, I can say that you're probably the very most unpleasant support team I've ever got to deal with.

"Having said this, I would leave this for comments from our valued members and guests."
What is there to tell me that you're not the same person as your "valued members and guests" - otherwise you have to give them a different treatment than you've given me - let's see, maybe you acctually listen to them?