(Error 691)

[barhoom]

i purchased a 12 months plan and I am getting this msg when i try to connect (Access was denied because the username and/or password was invalid on the domain. (Error 691) For customized troubleshooting information for this connection)
I restarted my modem and my PC and tried to connect again and did not help.
username :edited.....

[Bryan]

Hello
Our system shows you are successfully connected to UK server .
Please let me know if the problem still exists
for further assistance please open a ticket at http://support.purevpn.com
so we can better help you


Best regards,
Bryan
Purevpn.com Technical Department

[barhoom]

yes seem it's now working , still not sure why it gives me this error sometimes.

ty Bryan.

[gregd72002]

Hi,

My login is: Edit..
and got the same error - 691
I've tried setting everything manually as well as using provided programs to set connections. In either of the cases got the same problem... pity :/

Please help!

I've tried to connect to all 4 servers..

[gregd72002]

Ok sorted! Thanks for helping!